Data Protection Philippines

999ph Privacy Policy

This Privacy Policy explains what personal data 999ph collects, how we use it, and how we keep it secure. We are committed to protecting the privacy of every Filipino player on our platform.

Last updated: June 2025  |  Applies to all registered accounts on 999ph

Your data is never sold to third parties End-to-end encrypted transactions Identity verified, privacy protected Secure data storage in Philippines No marketing data sharing Compliant with PH data privacy laws Your data is never sold to third parties End-to-end encrypted transactions Identity verified, privacy protected Secure data storage in Philippines No marketing data sharing Compliant with PH data privacy laws

About This Policy

This Privacy Policy applies to all users of the 999ph platform, including visitors, registered players, and anyone who interacts with our services in the Philippines. By registering an account or using our platform, you agree to the collection and use of your information as described here. We may update this policy from time to time — the most current version will always be available on this page. For questions about our practices, visit our FAQ page or review ourTerms and Conditions.

1. Information We Collect

When you register and use 999ph, we collect personal information that is necessary to operate the platform, verify your identity, and comply with Philippine regulatory requirements. This includes your full name, date of birth, email address, mobile phone number, and residential address in the Philippines. We also collect payment information such as your GCash account details, bank account numbers, or other payment method identifiers used when making deposits or requesting withdrawals. During gameplay and betting activity, we automatically collect data such as your IP address, device type, browser information, session duration, and betting history. In some cases, we may request identity verification documents — such as a government-issued ID — to confirm your eligibility to use the platform under Philippine law.

2. How We Use Your Information

The personal data we collect is used exclusively to operate, maintain, and improve the 999ph platform for Filipino players. Your account information is used to authenticate your identity, process deposits and withdrawals in Philippine pesos, and deliver a personalised gaming experience. We use your contact details to send important account notifications, security alerts, and responses to support enquiries — we do not send unsolicited promotional messages without your consent. Betting and activity data helps us detect unusual patterns that may indicate fraud, money laundering, or violation of our Terms and Conditions. We also use aggregated, anonymised data internally to improve platform performance, optimise the games and betting markets we offer, and ensure a smooth mobile experience for players across the Philippines.

3. Legal Basis for Processing

999ph processes your personal data on several lawful grounds recognised under Philippine data privacy law, including the Data Privacy Act of 2012 (Republic Act No. 10173). The primary basis is the performance of a contract — processing your data is necessary to provide the betting and gaming services you have registered for. We also process data where we have a legitimate interest in protecting the security and integrity of the platform and preventing fraudulent activity. In certain circumstances, such as when you opt in to receive promotional communications, we rely on your explicit consent, which you may withdraw at any time. Additionally, some processing is required to comply with our legal obligations under Philippine gaming regulations and anti-money laundering laws.

4. Data Sharing and Disclosure

999ph does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. We may share your information with trusted service providers who assist in operating the platform — such as payment processors, identity verification services, and technical infrastructure providers — solely to the extent necessary for those services and under strict confidentiality obligations. Your data may also be disclosed to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally required to do so. In the event that 999ph undergoes a business reorganisation or merger, your personal data may be transferred as part of that process, subject to the same privacy protections described in this policy. We require all third parties who handle your data on our behalf to maintain appropriate security standards and to use it only for the purposes for which it was shared.

5. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to meet our legal, regulatory, and business obligations. Under Philippine anti-money laundering regulations, certain transactional records may be required to be retained for a minimum of five years from the date of the transaction. If you request account closure, we will deactivate your account and begin the process of securely deleting or anonymising your personal data, subject to any mandatory retention periods that apply. Data that is no longer required for any lawful purpose is disposed of securely to prevent unauthorised access or misuse. You may contact us at any time to ask about the retention status of your specific personal information.

6. Your Privacy Rights

As a data subject under the Philippine Data Privacy Act, you have the right to access the personal information we hold about you and to request a copy in a commonly used electronic format. You have the right to correct any inaccurate or incomplete data in your account by updating your profile or contacting our support team. You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. You also have the right to object to certain types of processing, including direct marketing, and to withdraw any consent you have previously given at any time without affecting the lawfulness of processing based on consent before its withdrawal. If you believe your privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

7. Cookies and Tracking

999ph uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your login session, and understand how players interact with different sections of the site. Essential cookies are necessary for the platform to operate and cannot be disabled without significantly impairing your experience. We do not use third-party advertising cookies or share browsing data with external ad networks. Session data collected through cookies is used solely for security, fraud prevention, and platform improvement purposes. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the 999ph platform on your device.

8. Security Measures

We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. All data transmissions between your device and the 999ph platform are encrypted using secure protocols to protect your information in transit. Access to personal data within our organisation is restricted to staff and systems that have a legitimate need to process it as part of their role. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to your data. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant Philippine authorities and affected users in accordance with our legal obligations under the Data Privacy Act.

9. Children and Minors

999ph is strictly an adult platform and is not intended for use by anyone under the age of 21 in the Philippines. We do not knowingly collect or process personal data from minors. If we discover that an account has been registered by or on behalf of a person under the required age, we will immediately close the account and delete all associated personal data. Parents and guardians who believe a minor has registered on 999ph are encouraged to contact us immediately so we can take prompt action. Our age verification processes are designed to prevent underage registration in line with Philippine gaming regulations.

10. Changes to This Policy

999ph reserves the right to update this Privacy Policy at any time to reflect changes in our practices, applicable Philippine law, or the services we offer. When material changes are made, we will notify registered users through the platform and update the date shown at the top of this page. Your continued use of 999ph after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you remain informed about how we are protecting your personal information. If you have any questions about changes to this policy, please visit our FAQ page for further guidance.

Common Privacy Questions

Quick answers to what Filipino players most often ask about data and privacy on 999ph.

No — 999ph does not sell, rent, or share your personal data with third-party advertisers or marketing companies. Your information is used solely to operate your account, process your transactions in Philippine pesos, and keep the platform secure. We only share data with trusted service providers — such as payment processors and identity verification partners — who are bound by strict confidentiality obligations. Any data shared with these parties is limited to what is strictly necessary for the service they provide. If you have concerns about how your data is being used, visit our FAQ page for further information.

Yes — under the Philippine Data Privacy Act, you have the right to request deletion of your personal data when it is no longer required for the purposes for which it was collected. You can initiate this process by requesting account closure through 999ph. Please note that certain records — particularly transactional data related to deposits and withdrawals — may be subject to mandatory retention periods under Philippine anti-money laundering regulations, typically up to five years. Once mandatory retention periods have elapsed, your data will be securely deleted or anonymised. For step-by-step guidance on submitting a deletion request, visit our FAQ page.

All payment transactions on 999ph are protected using encrypted communication protocols that prevent your financial details from being intercepted in transit. Payment information such as GCash details and bank account numbers is processed exclusively through authorised payment service providers and is never stored in plain text on our servers. Access to payment data within 999ph is restricted to systems and personnel with a specific operational need, under strict access controls and audit logging. We conduct regular security assessments to ensure our payment infrastructure remains protected against emerging threats. For more details on supported payment methods and security practices, visit the Payment page.

You can review and update most of your personal information directly through your 999ph account profile at any time after logging in. If you need to correct information that cannot be changed through the platform — such as your date of birth or identity documents — you will need to contact our support team and provide appropriate documentation. Under the Philippine Data Privacy Act, you also have the right to request a copy of the personal data we hold about you in a commonly used electronic format. We will respond to verified access and correction requests within the timeframes required by applicable law. For full details on exercising your data rights, visit our FAQ page.

Your Privacy, Our Commitment

If you have read and understood this Privacy Policy and are ready to enjoy sports betting and casino-style games on 999ph, create your account today. Filipino players 21 years and above are welcome.